iTunes

Using Calm Radio with iTunes or WMP

  1. Purchase your commercial-free Calm Radio membership. Calm Radio Memberships
  2. Click here to go to the Home menu on our website.
  3. Look for the iTunes / WMP icon in the middle of the page... or cick here http://calmradio.com/itunes
  4. On the next page, choose any channel image.
  5. Log in (if required) using the username and password you chose when you signed up. Your login details were also sent to you by email. Please note, your login details are case-sensitive
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You now have three choices for iTunes or Windows Media Player. HI, MED and LOW audio settings.

Calm Radio iTunes Windows Media Player Audio Quality Selection Screen

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Choose "Open with iTunes - default" or "Open with Windows Media Player - default " will open automatically.

  • Tip - If you have a PC and iTunes isn't opening, you may have to set your "Default Programs" in your startup menu.
  • Tip - Once iTunes is open, your stream will display in your playlist under "Internet Songs". You can load as many Calm Radio channels as you wish.
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Troubleshooting

 

iTunes Does Not Open Automatically

MAC Users

When you choose iTunes, a file is downloaded in your "Downloads" folder called a .pls file. It might look something like "Calm Radio Solo Piano.pls"

The easy solution is:

  1. Go into your "Downloads" folder, and look one of these files...
  2. Then click once on the file to select it
  3. press "Command I" on your keyboard...
  4. then choose "Open With"
  5. Click the dropdown menu under "Open With" and then select iTunes (probably under "Other"

Lastly make sure you click "Change All" to make sure all similar .pls files on your computer will open correctly.

You will only have to do this procedure once.

PC Users

Sometimes, if you have iTunes installed on your PC, you might need to make a small setting change for it to work as an audio player. If you don't have iTunes installed on your PC, you can download it free and install easily and automatically. Get iTunes here.

If you are on a PC computer, you might need to make a setting change in your "Default Programs", which is located in your "Start Menu" on the right side.

Windows 7 Users

  1. In your "Start Menu", look for "Default Programs"
  2. Click "Set your default programs"
  3. Select "iTunes"
  4. If you want to make iTunes your default media player, then select "Set this program as default"
  5. If you would like to keep using Windows Media Player but would like to also use iTunes, then select only "Choose defaults for this program"
  6. On the left-hand side under the heading "Extensions"...near the bottom, look for ".pls Winamp playlist file". Check this and then "Save" on the lower right of the window.

Windows XP Users

  1. In your "Start Menu", look for "Set program access and defaults"
  2. Click "Set your default programs"
  3. Select "Non-microsoft"
  4. Look for "Media Player"
  5. Select "iTunes"
  6. Hit "Save" and wait until it completes.

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In iTunes, Your New Track Title Only Shows as "Stream Name"

iTunes has a bug! After loading your iTunes tracks from our website into your itunes, your new loaded channel might display only as "Stream Name".

To correct this:

  1. simply select and highlight the channel with your mouse,
  2. then go into the iTunes "File" menu...
  3. then go down to "Get Info" Select that option
  4. Hit Ok
  5. The track name will magically appear

 

iTunes Rebuffering / Stopping

Sometimes iTunes will rebuffer and briefly drop out and in other cases stop completely and look stuck. iTunes playing is not ideal for streaming and this will happen more frequently the higher the audio quality of the stream is. This can also happen quicker on computers with low system resources like small RAM memory installed and/or older slower CPUs.

Forum links:  https://discussions.apple.com/thread/4835416?start=0&tstart=0

  1. If you are experiencing rebuffering, simply delete your iTunes Calm radio channel and reload from our website using a slower audio speed when you first select the channel. Instead of using HIGH setting, try choosing LOW speed.
  2. Also check your internet speed here: http://speedtest.net. To listen to Calm Radio seamlessly and without the music cutting out, ideally, you should have 5 Meg download speed or greater. Nowadays, 10 Meg is a normal "Medium" download speed. Some Calm Radio listeners have download speed up to 50 Meg. Because the cost of having high-speed internet has dropped dramatically over the last few years, it is more affordable than ever and we highly recommend upgrading your internet speed to as fast as possible.
  3. Are you on a wireless or WiFi connection? Depending on the distance, the strength of the wireless modem, that may slow your signal down. Move your computer or internet radio closer to your wireless modem.