How We Protect Your Information
Our site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information and sign-in password are stored in encrypted format at all times. This Website, and more importantly all user information, is further protected by a multi-layer firewall based security system.
Your Privacy | Our Reputation
When making a purchase through our website, we collect your name, billing address, phone number, e-mail address in order to process your order. Your credit card information is not stored on our site. It is stored with a Secure Merchant Processor company. When placing subsequent membership orders, we only use your stored previous account information like name and address, but not your credit card information. Occasionally, almost never, we will email our newsletter informing you of news updates to channels and special product offers. You may opt out of any email newsletter you might send.
Your browser has a feature called cookies. It is the often-used "Remember Me" button. This is a standard browser feature to help store your usernames, passwords and other settings to help make it easy for data to be remembered with many of the sites you might visit. The unique user ID contained within your cookie automatically identifies your computer - but not you - to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user, but may be correlated with identity information in our log files. You can decline cookies through your browser preference options, but you will not be able to listen to Calm Radio's channels as a result.
PLEASE NOTE: We highly recommend that you never use a username or password that is the same as your online banking accounts with your bank. Also, DO NOT user your computer in an unprotected public WiFi hotspot like Starbucks or other open WiFi. Many hackers sit in coffee shops, airports waiting to hack into your computer via these open WiFi connections. They can steal your passwords and other private information.