Calm Radio Subscriptions - About Recurring Subscriptions
As a convenience to our members, monthly and yearly subscriptions are entered into recurring billing. Your credit card or Paypal is re-billed automatically on the renewal date. Don't worry, you may opt out of recurring billing at any time.
Please note, that if you do have a recurring billing membership, the pricing of the original term will remain unchanged even if our prices increase.
To cancel your recurring credit card or Paypal subscription payment, you must visit the Calm Radio "My Account" menu, which is located at the top of our website. You will get an automated confirmation email after you cancel.
All recurring billing cancellations must be recieved at least 48 hours in advance of your recurring payment renewal if you wish to cancel. Please note there are no refunds for recurring billing once the charge has been processed.
Subscription Refunds and Cancellations
We guarantee that you will love Calm Radio's Membership channels. If you are having issues connecting or even lacking certain computer skills, email us with your phone number and an appropriate time to call, and we'll work hard to get you up and running. If we are unable to fix the problem within 7 days of the date of your first initial purchase, we'll give you your money back. This applies to first-time new member purchase only. Does not apply to subsequent purchases, recurring renewals or upgrades.
Please note there are no refunds on charges for recurring billing after the transaction has renewed.
At any time, to cancel your recurring billing, simply use the "My Account" menu at the very top of the website. When notifying us by email, you must notify us at least 48 hours if you wish to cancel your recurring billing before your next renewal date.
When accessing the Calm Radio website, you will not:
- Share your login credentials
- Reproduce, copy or distribute any and all copyrighted materials, including music, text, artwork logos and any and all intellectual property materials.
- Record any music (It is strictly forbidden by law and you are stealing from hard-working artists)
- Make Calm Radio's services available to any third party over a network where it can be used by others
- Rent, lease or sublicense any of Calm Radio's services
We reserve the right to add and/or remove channels from our listings at any time.
Calm Radio Support Policy
We are here to help. Our friendly support is very personal and unrivalled. We'll even call you. Simply send us an email or call us with your phone number to set up an appointment and we'll fix your problem.
We respond to all emails very quickly. However, please double-check that your return email address is correct. Also, check your junk mail folder. In the unlikely event you don't hear back from us in 24 hours, please email us again.
Customer Support Contact Information: