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Android

Android App Quickstart

Download our free Android app from the Google Play Store. (Search "Calm Radio"). Download Here.
After the app has fully downloaded, select and open the blue CALM RADIO icon on your device’s Home screen.
Sign in, or Sign up for an account (Press Sign In / Sign Up).
The app will start on the HOME screen, where you can select a channel for playback or see your favorited channels (or you can go to the MUSIC menu for more channel options).
Swipe up or down to see available categories, and swipe left or right view available channels.
Select any channel to start playing.
You will now be taken to the NOW PLAYING section. You can tap the album cover to see the song information at any time.

1 - "Favorite" This Channel

Use this to add the currently playing channel to your Favorites sub-section in the MUSIC menu, for easy recall of your favorites.

2 - More Options Menu

Various additional features are found here, such as:

Sleep / Wake Timer
Chromecast - please visit our Chromecast support page here : CHROMECAST-CALM RADIO
Share currently playing song
Equalizer - customize your sound
Background image/video selector - choose a static or video background - This feature allows you to set the background to a wide array of stunning videos/images while you play

3 - Main Settings/Account Menu

Pressing the "More" menu will bring you to the MAIN SETTINGS/ACCOUNT menu, letting you:

Edit your Account Details or reset your password
Pick an Equalizer to customize your sound (*premium subscribers only)
access the SETTINGS menu, enabling you to
- select BITRATE (for slower connections)
- select Direct or PORT 80 streams (Port 80 streams are for playback behind firewalls)
- select RESTORE IN-APP PURCHASE - If you don't see your in-app purchases. (If you restored from a backup, or you deleted and reinstalled an app that you've made in-app purchases for)
- select Language

4 - Adding Nature Sounds

Calm Radio’s Android app for both handheld and tablet devices features our patented Multimixing capability.

To add a nature sound layer, simply use the “+” icon to the left of the volume slider (#4 in "NOW PLAYING" diagram at the top of this support page).
Select a layer and it will start to play with the music.
To adjust the volume of either channel, simply use the volume icon beside each layer.

Troubleshooting

Stream Dropouts

If your device is losing connectivity due to either:

inconsistent or slow wifi / data
mobile signal is switching between towers
mobile data is switching between 3G and 4G/5G

We highly recommend you enter the Calm Radio app’s Settings menu and reduce the audio quality setting to either Normal or Mobile.

Closing Background Apps

Your device may have too many applications open in the background memory which can cause your device to stall or slow down resulting in poor performance. Close as many apps as possible if your device response is slow.

View Open Apps. Click on the bottom the left of the Home button to reveal your open apps. This will reveal all the application you have previously opened.

Close an app. You can remove individual applications from the background memory, or select “Close All” to remove all open applications from memory. This is a safe procedure and will not result in losing installed apps.

Re-installing Your App

It may be necessary occasionally to re-install your Calm Radio Android app. To re-install your app:

Delete the Calm Radio app by opening your phone’s Settings app
Look for “Apps”
Look for Calm Radio
Select “Uninstall”
Then, visit the Play Store app on your device, and search for “Calm Radio”

Additional Info

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Apple iPhone iPad

The design behind all my latest Apple apps feature our advanced custom Multimix technology and include background videos not found anywhere. - Eric Harry

Calm Radio’s New iOS App Features

* Add up to 3 additional Nature Sound channels to create your own Multimix
* Track skip
* HD 320K audio
* Equalizer feature for tailoring sound
Choose stunning background videos
iOS 12.2+ new compatibility fix released (fix CarPlay, BlueTooth, connected device issues)
Airplay
Chromecast
Accessibility for visually-impaired (VoiceOver compatibility)
Sleep/Wake timer
Available for IOS 9.3.5 and above

* feature for Premium members only!

iOS App Quickstart

Download our free Apple iOS app from the Apple App Store. (Search "Calm Radio")
(App looks like the icon below)
After the app has fully downloaded, select and open the blue CALM RADIO icon on your device’s Home screen
Sign in, or Sign up for an account (Press Sign In / Sign Up)
The app will start on the HOME screen, where you can select a channel for playback or see your favorited channels (or you can go to the MUSIC menu).
Swipe up or down to see available categories, and swipe left or right view available channels.
Select to any channel to start playing.
You will now be taken to the NOW PLAYING section. You can tap the album cover to see the song information at any time.

1 - "Favorite" This Channel

Use this to add the currently playing channel to your Favorites sub-section in the MUSIC menu, for easy recall of your favorites

2 - More Options Menu

Sleep / Wake Timer
AirPlay / Chromecast (see below)
- Similar to using Bluetooth, AirPlay will connect any AirPlay-enabled devices when in-range.
- For using AirPlay, please visit our Airplay support page here : AIRPLAY-CALM RADIO
- For using Chromecast, please visit our Chromecast support page here : CHROMECAST-CALM RADIO
Share currently playing song
Equalizer -customize your sound
Background image/video selector - set the background to a wide array of stunning videos/images while you play.

3 - Main Settings/Account Menu

Pressing the "More" menu will bring you to the MAIN SETTINGS/ACCOUNT menu, letting you:

Edit your Account Details or reset your password
Pick an Equalizer to customize your sound
Access the SETTINGS menu, enabling you to
- select bitrate (for slower connections)
- select Direct or PORT 80 streams (Port 80 streams are for playback behind firewalls)
- Streaming WiFi only selector (Play only while on Wifi network, to conserve cellular data)
- the option to RESTORE IN-APP PURCHASE - If you don't see your in-app purchases. (If you restored from a backup, or you deleted and reinstalled an app that you've made in-app purchases for.)
- Language selection
- Compatibility Fixes ( try this to fix playback issues-only for >= iOS 12.2 )

4 - Adding Nature Sounds (Multimixer)

Start playing a channel
Click on the plus (+) icon on the bottom left (#4 in the above picture)
Choose a layer (up to 3 layers can be mixed)
The chosen layer will start playing alongside the music, and the (+) icon will change into a number from 1 to 3 indicating how many layers are also playing
Adjust the volume faders (sliders) of each layer to taste
Continue to add more layers (Nature Channels) and have fun!

To remove a layer:

Click the plus (+) symbol (which will now have a number between 1 and 3 on it) while playing your music, and you will see the layers also playing
Go to the layer to remove, and click the "X" symbol that appears to the right of the layer, to remove it

Let your creative instincts paint your own Multimix.

Try adding different tonalities, high and low, for example add some Birds for the high frequencies, Whales for the middle frequency spectrum. Or try designing an "Outer Space" environment, using Earth, Delta Waves and Submarine. Your imagination is the limit!
* note: if you are on this page because your music has certain unwanted sounds while playing your Calm Radio channel, please check the layers (+) first to be sure that only your music is playing

5 - Home Menu

For quick access to your last played channels, and popular channels and suggestions on Calm Radio.

6 - Music Menu

Choose from all of our channels, divided into categories and sub-categories for ease of navigation.
Search for a channel, artist, or keyword in all music sections.

7 - Background video selection menu

You can select from beautiful moving video backgrounds to enhance your listening experience.